Read about how we use and protect your personal data.
LAST UPDATED JUNE 2020
For the purposes of the Data Protection Act 2018 we are the data controller.
WHAT DATA DO WE COLLECT?
We collect data from you in order to provide a targeted and effective service. We collect the minimum data required for this purpose. This will include personally identification information such as your name, email address, phone number and information related to the service you are interested in.
HOW DO WE COLLECT AND USE YOUR DATA?
We collect data and process data when you complete an online form (this data will only be used to contact you and/or confirm an appointment), via email communications and during therapy sessions. Your data is used to help provide an effective service to you.
All client records are confidential. We do not share your data with anybody.
HOW DO WE STORE YOUR DATA?
Your data is stored and processed within the UK. We take all necessary technical and organizational measure to keep your data secure.
We retain your records for 8 years in compliance of the Complimentary & Natural Healthcare Council (CNHC).
We would like to send you information about products and services of ours that we think you might benefit from.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us at firstname.lastname@example.org.
WHAT ARE YOUR DATA PROTECTION RIGHTS?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object us processing of your personal data.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email email@example.com
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- Keeping you signed in
- Understanding how you use our website
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.